Rinat Kravicas

Personal Showcase

Job History

A person who never made a mistake never tried anything new.

-- Albert Einstein

summary

Professional Summary

Motivated, Action oriented, expert in Project Implementation, Defect Management and Data Migration with excellent success record. Well adapted to any new environment, fast learner and willing to acquire new experiences. If needed, can be proficient in any programming language within a short period. Living and breathing computers and software, also as a hobby.

Amdocs, Inc

from June 1994 to Present Day

Change Management

from-to January 2020 - Current location Alpharetta, GA
Platforms: JDOX, BOLT, PRISM, WIT ♦ Managed the cost and efforts of Development projects and Change Requests ♦ Negotiated price with the client (AT&T) ♦ Worked with development teams to get the work effort well described and documented

Production Defect Manager

from-to September 2019 - December 2019 location Philadelphia, PA
Platforms: UTS, Remedy ♦ Defect Management of production issues ♦ Worked with Comcast client on-site ♦ Negotiated SLA's on behalf of Amdocs as a vendor ♦ Created statistics spreadsheets

Billing QA Lead

from-to January 2018 - August 2019 location Alpharetta, GA
Platforms: JIRA, SQL, Oracle ♦ Migration project Quality Assurance, for AT&T ♦ Performed English and Spanish bill validation ♦ Created statistics reports and presentations

Implementation Management Expert

from-to January 2010 - December 2017 location Alpharetta, GA
Platforms: JIRA, SQL, Microsoft Office, SharePoint ♦ Wrote the vast majority of the project documentation ♦ Lead the defect management ♦ Conducted meetings with the client (AT&T) to discuss and resolve issue ♦ Designed the migration mapping approach ♦ Mastered in SQL scripting ♦ Designed spreadsheet templates for faster reporting ♦ Created well-designed and to-the-point presentations

Defect Manager - Billing Conversion Project

from-to February 2006 - December 2009 location Alpharetta, GA
Platforms: JIRA, SQL, Microsoft Office, SharePoint ♦ Created the defect management system for the migration project, from the beginning, using JIRA. This system was in use up to project retirement in 2018 ♦ Lead defect resolution meetings ♦ Ran SQL scripts for data integrity ♦ Was part of the implementation execution of a successful serious of billing data migrations

Quality Assurance Tester

from-to January 2000 - January 2006 location Monroe, LA
Platforms: Test Man, Lotus Notes, SQL and others ♦ Was located at the call center and provided support to the client testers (CenturyLink) ♦ Wrote and documented test cases for Customer System Maintenance software ♦ Executed test cases ♦ Reported issues found ♦ Mastered in Excel Spreadsheet formulas capabilities ♦ Created visual designed report for the client about system status and performance

Development Team Leader

from-to January 1995 - December 1999 location St. Louis, MO
Platforms: PowerBuilder ♦ Leading a group of up to 6 programmers ♦ Designing user interface software, using Power Builder ♦ Managing unit tests ♦ Writing programming folders ♦ Debugging and creating defects

Programmer at Orek Group (later - Amdocs)

from-to June 1994 - December 1995 location Ramat-Gan, Israel
Platforms: MVS, COBOL, PowerBuilder ♦ Cobol programming, working on Billing systems for Southwestern Bell ♦ Power Builder programming - customer management system ♦ SQL scripting ♦ Issue troubleshooting